Shipping Policy
Last updated: September 2026
Orders placed through Anthon Pharmacist, operated by Alphard Pharmacy Sdn Bhd, will be processed and shipped to the delivery address provided during the order process.
Order Processing
Orders are generally processed within 1–3 business days after successful payment confirmation.
Orders placed on weekends or public holidays may be processed on the next business day.
Delivery
Delivery times vary depending on the destination, courier service and other circumstances beyond our control.
Estimated delivery times provided by the courier are for reference only and are not guaranteed.
Shipping Charges
Shipping charges, where applicable, will be shown or communicated during the purchase process before the order is completed.
Delivery Information
Customers are responsible for providing accurate and complete delivery information.
We are not responsible for delays or failed deliveries caused by incorrect or incomplete information provided during the order process.
Damaged or Incorrect Orders
If your order arrives damaged or you receive an incorrect product, please contact us within 7 days of receiving the order.
Please provide your order details and relevant photos so that we can review the issue and arrange an appropriate resolution.
Contact Us
For shipping enquiries, please contact:
Anthon Pharmacist
Alphard Pharmacy Sdn Bhd
Email: anthonpharmacist@gmail.com
